Shipping, returns & policies

Shipping

Shipping is free on US orders. Every phone case and art print is made to order in the model or size you select and ships within 48 business hours to the address you enter at checkout. You'll get a confirmation email, and tracking where the carrier provides it. Delivery time after shipping depends on the carrier, so we don't promise specific delivery dates; for birthdays, anniversaries and holidays we recommend ordering early.

Sending a gift? Enter the recipient's name and address as the shipping address at checkout.

Returns

Returns are free within 30 days of delivery. Email support@nocturnebloom.xyz with your order number and we'll send return instructions. If your order arrives defective, damaged or misprinted, or we sent the wrong model, size or design, include a photo and we'll replace it or refund it.

Contact

Questions about an order, a design, or sizing? Email support@nocturnebloom.xyz and a real person will get back to you.

Privacy

We collect only what we need to fulfill your order — your name, shipping address, email, and payment confirmation. Payments are processed securely by our payment provider; we never see or store full card numbers. We don't sell your personal information. We use your contact details to send order updates and, only if you opt in, occasional product news. Gift reveal cards are built entirely in the link you share; we don't store the names or messages. Email us anytime to access or delete your data.

Terms

By placing an order you agree that the products are made to order for personal use. All artwork is the original work of Nocturne Bloom and is provided only on the physical product you purchase; you may not reproduce, resell, or redistribute the designs. Prices and availability may change. These terms are governed by the laws of the seller's jurisdiction. Nothing here limits your statutory consumer rights.